Hi, I'm Dawid!

I'm passionate about building reliable systems, driving incident management excellence, and bridging the gap between technical tools and business outcomes. At Nobl9, I focus on service reliability and customer success through well-structured processes and integrations.

Portrait of Dawid

About

Write a concise bio here. Mention what you do, what you’re great at, and what you’re looking for. Keep it short—three to five sentences is perfect.

Projects

Project Alpha

A short one-liner about what this project does and why it’s useful.

  • TypeScript
  • React
  • Vite

Project Bravo

Two short sentences on the problem it solves and any notable results.

  • Go
  • gRPC
  • GCP

Project Charlie

Performance, reliability, or adoption—numbers speak loudly.

  • Python
  • FastAPI
  • Postgres

Experience

Lead Customer Support Engineer · Nobl9

Present

Leading customer support initiatives for SLO platform, managing technical inquiries, and ensuring customer success. Driving improvements in support processes and technical documentation.

Customer Support Specialist · Newell

2019 — 2023

Provided comprehensive technical support and customer service. Part of Dymo Technical Team, handling advanced troubleshooting and product support.

Technical Team Member · Dymo

2018 — 2019

Specialized in technical support for Dymo products, resolving complex technical issues and providing advanced troubleshooting assistance.

Contact

Get in touch with me using the form below.